Alumni Interviews: Royce Caldwell: Ex-President SBC

Royce Caldwell

”I have always been fortunate to be on a winning team, surrounded by quality people. It began with a superior education in ACU’s College of Business Administration”

Royce Caldwell learned something about success during his 35-year journey up the corporate ladder at Southwestern Bell Operations, where he began as a staff assistant. When he retired in 2000, he was president of SBC, the nation’s largest telecommunications operation.

“I have always been fortunate to be on a winning team, surrounded by quality people. It began with a superior education in ACU’s
College of Business Administration,” says the 1961 ACU graduate who also serves as a university trustee. Caldwell served alongside people with degrees from virtually every prestigious university in the country, and found his scholastic preparation compared positively to any. “Despite what one hears from time to time about corporate America, the absolute truth is that a foundation in Christian values is an enormous asset in the business world. It is a clear advantage to any employee. Over time, I have never seen an exception” says Caldwell, a former president of Southwestern Bell Telephone whose chief priorities included developing superior customer service.

“My life has been shaped by the personal and professional relationships enjoyed through the years with classmates and faculty. I count my education from Abilene Christian as one of my greatest blessings.” ELI 360 presents this reprint from the official web site of Abilene Christian University. If you want to learn more about this major telecommunications company that is now known as AT&T go to www.att.com.